Shipping Policy

Last Updated : 15th March, 2021

• Orders will be delivered via a third party courier company.
• AED 20 shipping charge applies to all deliveries within the UAE.
• No additional charges apply for cash on delivery.
• Orders will be shipped within 3 to 5 working days.
• Orders placed after 12 pm or during the weekend will be processed during the next working day.
• We do not ship to any country other than the UAE.

ADDITIONAL INFORMATION

• The customer will receive a payment confirmation e-mail within one working day of the order being placed.
• A signature is required upon receipt of the shipment.
• Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
• runners.ae reserves the right to add extra charges to the shipping delivery if the location is in a remote area.
• If you want to cancel or refund your order, please head to our Contact Us page and follow the steps to lodge a request.
• Please note that if your order has already been shipped and you want to cancel it, you will need to receive it first and then follow the return process.