Yes, we offer free exchanges for your FIRST return. For subsequent returns and exchanges, there will be an amount for shipping charged. You can read more about the returns policy here.
Yes, we ship all over the UAE.
Processing time is 2-5 business days and delivery is 1-3 business days so in total customer has to wait 5 - 7 business days
You can read more about Shipping here.
No, we don't offer refunds. We provide online store credit that can be used the next time you purchase.
To understand more about refunds, Please read our returns policy here
You can always send us an email at email@example.com and we will respond to your at the earliest.